Call Center Screen Pop & Share
Call Center Screen Pop & Screen Share
Powered by the data provided by ViA, ENACOMM’s screen pop data includes the customer’s activity across all channels being tracked so the CSR is truly prepared to service that user. In addition, ENACOMM can provide the ability to do screen share between the CSR and user to allow the CSR to walk the user through any issues they may be having within their web session or mobile app.
C&A Associates, Inc.
Where leading edge technology meets old fashion values and service.
Every C&A customer has direct access to our entire staff of associates, and the benefit of our commitment to providing the finest products, quality service, and support available. But you don't have to believe us, our clients are our best references!
8:30 AM – 5:00 PM: 1-800-679-7764
For after-hours support, leave a message and we will immediately route your call.
Customer support lines are manned 7 days a week 24 hours a day.